The Job Description
- Evening Tuck in
- Washing and Dressing
- Toileting and Continence Care
- Grooming needs
- Eating and Drinking
- Teeth and Dentures Care
- Dispose of out of date products when agreed with the Service User or his/her representative
- Helping and discussing with the Service User how to store food safely
- Keeping the kitchen and eating area clean and tidy
- Gentle encouragement and help to eat and drink well
- To set tables or trays, to prepare and serve light meals, clearing away and washing up
- Helping with Menu Planning and Cooking, assisting with healthy nutrition articles and advise
- Shopping, preparing and serving food and drinks
- Help with ordering and/or collecting prescriptions
- Encouraging, reminding, assisting and giving medicines
- Helping with unwanted medicine disposal by returning it to the pharmacy
- Helping with medical appointments
- Duty to help the Service User with their mobility and with any physical disabilities and to use aids and personal equipment safely.
- To promote the Service User’s independence where it is possible at the same time respecting his/her dignity while helping with aids or personal equipment.
- Examples of aids and personal equipment: wheelchairs with manual and electric hoists, special exercise equipment, standing and walking frames, sliding sheets and moving boards, hearing aids and other physical aids like prosthesis, etc.
- Assist with Rehabilitation process
- End of life care
- Hospital appointments
- Palliative Care
- Liaising with families and/or community health support and other related health professionals
- Letter or email writing/Phone calls/Filling out forms
- Answering emergency bells and the telephone
- Answering the door and greeting visitors
- Assistance with entertainment research, e.g. music, films
- Walks in a park or forest/going out shopping or to see their friends
- Assist with outings and friends’ visits
- If needed, assist and arrange training courses
o Care during a journey
o Provide companionship engaging with hobbies and recreations, e.g. reading
- Basic cleaning to keep house tidy, for example dusting, general tidying, vacuuming and/or sweeping, washing floors.
- Laundry and ironing assistance, such as making beds and changing the linen.
- If required, assisting with rearranging the furniture in the house to create space or a more comfortable environment.
- The care and support that you provide
- Smoke alarms especially in a sleeping areas
- Medicines administration and prescriptions of the Service User
- Changes in Service User’s condition or other causes of concerns e.g. faulty equipment
- Hazards and dangers observed while you are in the Service User’s home
- Any emergencies, accidents and incidents and response to it
- Safeguarding matters and actions
- Communication with families or other care workers, healthcare or related professionals
- Other matters as per YEHS We Care procedures and guidelines
All such information including details about Service Users and their families should be kept secure and confidential.
- Respect and keep good working relationship with each member of YEHS We Care team
- Take part and engage in internal meetings and meetings with Service Users or their family
- Attend/complete mandatory training and be responsible for ensuring that mandatory training modules are up to date.
- To be compassionate, caring and understanding towards people in need of care and support
- Zero tolerance to prejudice and discrimination
- Positive, self-motivated and keen to learn
- Good organisational skills to organise day to day care according to the agreed Care Plan taking into account Service User’s preferences as to how the care is delivered
- Excellent time keeping and reliability are essential, as you should be able to commit to and attend all your scheduled visits to Service Users
- Good hygiene practice, including personal hygiene and a smart appearance
- Good level of stamina and fitness to meet the physical demands of the job
- Strong communication skills to develop effective working relationships with Service Users and their families, colleagues and other social and health care professionals
- Ability to maintain high standards of caring
- Ability to cope with emergency and difficult situations and seek solutions/Ability to use own initiative and work alone or as part of a team
- Ability and wiliness to seek guidance when needed and follow instructions and procedures of YEHS We Care
- Ability to give non-judgmental care and support to Service Users with aspects of their daily living based upon values of privacy, dignity, respect, choice, rights and fulfilment promoting their independence where possible.
- Ability to support Service Users in managing their money, e.g when shopping or paying bills if this is requested and specified in agreed Care Plan (numerical skills)
- Ability to keep written records about the care and support given to each Service User including help with medicines (in clear English)
- Good understanding of what the role entails, including general understanding of the needs of people who require care and support
- Respect for the rights of our Service Users. Understanding the importance of giving care and support centred on the individual needs and wishes of each Service User
- Understanding of why confidentiality is important and what this means as a care worker
- Working on own initiative and as part of a team
- Commitment to respecting the rights of Service Users at all times, including their rights to privacy, dignity, independence respect, choice and fulfilment.
- Willingness to undertake training. All staff are expected to meet regulatory training standards
- Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure is required for this role.
- If you plan to use your own car for YEHS We Care business purposes you will be required to obtain Class 1 business insurance.
- NVQ/QCF Level 2 or equivalent
- Have prior experience of care provision e.g. as a care worker or as an unpaid carer (Essential for Live-in care, desirable for Homecare)
- Flexible availability and approach to working
- Ability to reside in a client’s home for an extended period (Essential for Live-in Care only)
- Hold a driving licence with no more than 6 points and have access to a car (Essential for Home Care, desirable for Live-in Care)